Processing-Shipping

Please allow 2-3 business days for your order to be processed. Your order will then be shipped once processing has been completed at which time you'll receive an email notification. You can expect to receive your order 5-7 business days AFTER it has been processed.

Please keep in mind that shipping and handling is seperate from delivery time.

 For any Promotional Sales: Please allow 7-14 Business days for processing and shipping! 

Pre-Orders* please allow 

Returns & Exchanges

House of Juelz hair studio is committed to providing you the best experience possible. We will try our absolute best to accommodate any reasonable request prior to the order shipping. No refunds or exchanges.

Please send all order requests to nexxtlevelhair@gmail.com

AGREEMENT:

BY ORDERING YOU AGREE & CONFIRM THAT YOU HAVE READ & UNDERSTOOD ALL THE TERMS & CONDITIONS, PROCEDURES, POLICES, FAQ SECTIONS, AND ALL OTHER INFORMATION LISTED ON THIS WEBSITE.

FAQs

How many bundles will I need for a Sew-in or Wig?

The amount of bundles you need will be based upon the desired look your trying to achieve. For a full look, 3 bundles is usually required for hair up to 18 inches. Lengths over 20 inches we recommend at least 3 bundles or more bundles for more fuller look.

CAN I COLOR THIS HAIR?

 This is 100% virgin human hair that has not been chemically processed.. You can color the hair, however once Virgin Remy hair is chemically treated in any way, it is no longer virgin. Be sure to keep color treated hair conditioned and moisturized.

How do I know what size cap to order for my wig?

 Follow the guide below sending you will need #1 & #2 Or visit our Facebook/IG page highlights to check out the videos posted!